Finding my PCS tag #

Where can I find the Asset Tag # (also called PCS Tag #)?

• You can find the Asset Tag # by looking for the black and silver “Property of Paul Cuffee School” label on your device
• It’s usually on the top left hand corner of the cover of a Chromebook but can sometimes be found elsewhere on the device 

What if the PCS Tag # is ripped or missing and I am requesting support for a Chromebook that powers on?

• Press Alt + V at the sign on screen
• This will only work on the sign-on screen. If you’ve already logged into the Chromebook, you’ll have to log out first
• The Asset Tag # can be found at the top right corner of the screen after the heading “Asset ID:”
• If the Asset ID is blank, you can provide the serial number which shows right above the Asset ID after the heading “SN:”

What if the PCS Tag # is ripped or missing and I am requesting support for a Chromebook that does not power on?

• Provide the serial number found on the bottom of the Chromebook
• It often is listed in very tiny print and follows the heading “SN:” or “S/N:”
• Feel free to attach a picture of the serial number to the ticket if that’s easier

What if the PCS Tag # is ripped or missing and I am requesting support for another type of device?

• Provide the serial number found on the device (usually on the bottom)
• It often is listed in very tiny print and follows the heading “SN:” or “S/N:”
• Feel free to attach a picture of the serial number to the ticket if that’s easier